Knowing when and how to seek medical care can be confusing, especially in a new country and culture. Take advantage of Nurse Lines to talk to a licensed nurse for advice about your medical concerns. These nurses can help you answer questions about how to care for your symptoms or whether you need to seek medical treatment.

Identify any Nurse Lines for which you are eligible. Then, be sure to program these numbers into your phone so you can call for advice when you need it, no matter where you are!

University Health Services Nurse Line

If you are a UT Austin student, or a visiting scholar subscribed to the University Health Services (UHS), you always have expert medical advise at your fingertips! The UHS Nurse Advice Line is staffed 24 hours a day/7 days a week and is completely free.

UHS 24/7 Nurse Advice Line: 512-475-6877 (NURS)

Blue Cross Blue Shield Nurse Line

If you hold a BlueCross/BlueShield of Texas insurance plan, you also have a free nurse line available 24 hours a day/7 days a week through your insurance plan.

BCBS of Texas 24/7 Nurseline: 800-299-0274

Nurse Lines for Other Insurance Providers

If you hold your own private insurance coverage, see if your plan gives you access to a Nurse Line. Many plans include a Nurse Line as part of your benefits.