Do you experience problems when traveling through a U.S. Port of Entry? Have you been informed by a U.S. Customs & Border Protection (CBP) Officer that your record is not properly reflected in the CBP database? Are you frequently required to go through secondary screening at the airport or border?
If so, I am eager to tell you about the following resource offered by the U.S. Department of Homeland Security (DHS). DHS offers a Traveler Redress Inquiry Program called DHS Trip, which according to their website, is designed for travelers who have inquiries or seek resolution regarding difficulties experienced during travel screening at transportation hubs—like airports and train stations—or crossing U.S. borders.
Per DHS, you can use DHS Trip to report your travel issues, such as:
• watch list issues
• screening problems at ports of entry
• situations where travelers believe they have been unfairly or incorrectly delayed, denied boarding or identified for additional screening at our nation’s transportation hubs
Once your inquiry is submitted, you will receive case number and be able to track the status of your inquiry online.
Here’s hoping that all of your future travels to the United States are without difficulties – or, if not, that your problems are resolved promptly through use of this resource!